Oribi makes is easy to stay up to date on everything that happens on your site, understand your visitors’ behavior, optimize your conversions, and grow your business - all while protecting your customers’ personal data.
On May 25, 2018, a new regulation called the General Data Protection Regulation (GDPR) came into force, intended to strengthen and unify data protection for all individuals within the EU.
This means, there are new rules to follow when it comes to collecting, tracking, or handling EU-based prospects’ and customers’ personal data.
By default, we do not save any personal data, such as email addresses or exact locations. Visitors in the Visitor Journeys are displayed with an automatically assigned number, so no information can be connected to a specific individual.
Oribi enables you to uphold your obligations as data controller, stated by the GDPR: Oribi users can request an export, as well as permanent deletion, of their own or their visitors’ personal data. You as an Oribi user decide what data is being sent to Oribi and can halt sending personal data at any time. On top of that, you can exclude specific IP addresses. In this case, Oribi will not track any action of specific visitors at all.
Oribi is processing data on millions of people, and we’re fully dedicated to keeping that information safe and secure. To ensure that we’re meeting the GDPR’s requirements and empowering you to do the same, we’ve updated our terms of use, privacy policy, data security and third-party vendor contracts. Plus, the data we track is stored in world-renowned data centers, which use state-of-the-art multilayer access, alerting, and auditing measures.
If you have any question about Oribi’s services, please contact us at privacy@oribi.io. We’re here and happy to help.