FAQ

  • Do I need to install the tracking code in all pages of my site?

    Nope. You can install it anywhere you want.

    Oribi will capture all events in pages where the tracking code is installed. You are free to choose where to install it on your site, and exclude certain pages if needed. That said, we do recommend installing it across your site to get the best out of Oribi and not miss any important insights about your users and traffic.

  • Will your tracking code affect my site’s performance?

    Heck no.

    Our first and foremost priority is for our tracking code not to interfere with your site functionality and performance in any way, and as such it was developed with scale in mind. We also made sure our tracking code was as minimal in size as possible (only ~11KB) and most importantly, it will load asynchronously, which means that it will only load after your site pages are loaded and rendered to your visitors.

    Furthermore, each captured event is transmitted to our servers with minimal page footprint, while most of the heavy lifting is done on our servers.

  • My website has changed. Do I need to do anything?

    No. Just make sure the tracking code is still there.

    As long as the Oribi tracking code remains on all the pages you want to track; we will continue to automatically track all events on your site.

  • Can I use Oribi and other analytics tools at the same time?

    Definitely.

    Our tracking code is completely isolated from any other tracking vendors (such as Google Analytics, MixPanel) already installed on your site.

  • Is there a limit to the number of events I can capture?

    No. We capture everything!

    We capture everything that happens on your site without limits.

  • Is the data sent to Oribi secured?

    It’s 100% secured!

    Oribi's tracking code is always loaded and sends your site events data to Oribi's servers, using a secure protocol (HTTPS) even if your site is not (HTTP).

  • I added the tracking code to my site, but nothing happened.

    Wait for some real action (or just click on some buttons by yourself).

    Conversion rate stands for the number of people who clicked on a certain event, out of all the people who visited your website pages that the event appears on. For example, if a 100 people visited your website pages, which contains a “sign up” button, and out of these 100 people 10 clicked “sign up” your conversion rate is 10%.